Studio Policies
 

Cancellation & Membership Policies

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Private Sessions:
If you need to reschedule a private session, please contact your instructor directly as soon as possible to arrange a new time.

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Group Classes:
If you are unable to attend a scheduled class, please log into your account and cancel or reschedule at least 1 hour before class begins to avoid losing your session.

If you reschedule online, we will automatically receive the notification, so there is no need to contact us separately.

If you are unable to cancel or reschedule through your account, please text us at (971) 433-8727 at least 1 hour before class starts. We will manually credit your session.

Please note:

• Cancellations made less than 1 hour before class are not eligible for a credit.

• No-call, no-show appointments and classes will be forfeited and cannot be redeemed.

• While we appreciate notification of absences, late cancellations are not refundable or redeemable.

 

Membership Policies:

By enrolling in a membership, you agree to recurring monthly payments that will continue until your membership is canceled. Membership fees are automatically charged every 30 days beginning on your selected start date.

If you need assistance canceling your membership, please contact us. Members may also manage their memberships and class bookings through their account settings.

 

All membership sales are final. Refunds will not be issued for missed classes, unused sessions, or unused membership time.

Members may place their membership on hold once per calendar year for up to one month, provided that at least 30 days’ written notice is submitted via text or email.

By joining, you authorize recurring charges and agree to all studio policies unless and until your membership is canceled according to the terms above.

 

Unlimited Membership Policy:

Our Unlimited Membership is designed to encourage consistent training while ensuring class availability for all students.

Unlimited members may attend:

• Up to 1 class per day

• Up to 3 classes per week

• Up to 12 classes per month

As a special exception, members are welcome to attend back-to-back classes on Sundays.

 

Studio Conduct Policy:

We are committed to maintaining a safe, supportive, and welcoming environment for all students.

We reserve the right to refuse service to anyone whose behavior is disruptive, inappropriate, or causes discomfort to staff or fellow students. Repeated incidents may result in removal from class and may affect future enrollment eligibility.

Many commonly asked questions can be found on our website. If you have any additional questions, comments, or concerns, please don’t hesitate to reach out.

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Thank you for helping us create a positive experience for everyone. ♥